TECHNICAL WEBINAR
The Future of Decision Intelligence in Financial Services
Creating meaningful, intuitive one-on-one Customer Journeys
Date: Thursday, May 22, 2025
Time: 9:00 AM PST | 12:00 PM EST | 6:00 PM CET
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Loyalty is earned, not given.
You must consistently deliver optimal customer experiences across all channels. Create 1:1 experience based on every customer’s unique need.
Agenda
In our experience, the challenges of delivering true customer personalization often create many roadblocks to achieving outcomes that benefit both the customer and the business.
Data → Information → Insight → “Decision” → Action → Outcome
This is the model that organizations have operated under for decades. But it breaks where it matters most: at the point of judgment.
Why? The Decision is not standardized for everyone; there is an Assumption that Workflow & Process, Dashboard & Report, or Machine Learning is a Decision. The lack of a Decision-Centric UI and an emphasis on “Decision Doodling” rather than executable decision models
Even if a true decision model such as Decision Model and Notation (DMN) is used, it is still static, in silos, and isolated, and there is no overall context of the situation. They don't have any feedback to improve outcomes.
The result…
Disconnected Decision Experience
Despite all the tools and technologies, the actual experience of decisioning remains disconnected.
It's time to resolve the Disconnected Decision Experience.
Ultimately, achieving one-on-one personalization requires being able to separate the business strategy from the decision execution so that it's done quickly, accurately, consistently, transparently, and understood by both your technical and non-technical teams.
Join our CEO and Founder Arash Aghlara to learn is how to achieve this through an outcome-driven approach that puts business decisions at the center, the Decision-Centric Approach®.
This webinar is essential for business leaders and technical professionals looking to future-proof their organization's decision-making capabilities.
Secure your spot today and elevate your approach to business rules and decision modeling!
Date: Thursday, May 22, 2025Time: 9:00 AM PST | 12:00 PM EST | 6:00 PM CET
Arash Aghlara FlexRule CEO and Founder, Will explore the following:
- The Future of Decision Intelligence in Financial Services
- Applying a Decision-Centric Approach®
- Overcoming roadblocks to personalization
Speaker: Arash Aghlara
FlexRule has strengths in Decision Intelligence and Collaboration.
It stands out for its all-in-one decision and automation tools, capability to chain decisions together (“Decision Graphs”), create long-running decisions, where parts of decision logic allow for some other process to respond to a request asynchronously, and create semi-automated decisions, where human intervention may be necessary at any points.
Composite AI model for
Decision Intelligence
